Privacy Policy

This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000 including all its amendments and rules made thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This privacy policy is a legally binding document between M/s. Paw Point, Brand Name “Paw Point” (hereinafter referred to as “us”, “we”, “Company” or “Paw Point") and the users (hereinafter referred to as "You" /"Your" / "Yourself"). By using this Website including but not limited to Mobile Applications, you indicate that you understand, agree and consent to this privacy policy.

If you disagree with the terms of this privacy policy, please do not use this Website. You hereby provide your unconditional consent or agreements to Paw Point as provided under section 43A and section 72A of the Information Technology Act, 2000.

As a visitor to the Site, when you use our Site, we collect and store your personal information from you. Our primary goal in doing so is to provision our services.

You may use the Website without revealing any personal information about yourself. However, to use our Site fully, you will need to register using our online registration form, where you may be required to provide us with your First and Last name, mobile number, email ID, user ID, password, Age and Gender of the user, Communication Address (official/residence/other), shipping information, product and service selections and other things that identify you. You always have the option to not provide information by choosing not to use a particular service or feature on the Site.

We collect personal data from you at several different points, including but not limited to the following:-

Registration at our website as a Customer or correspond with us as a customer or prospective customer;

• When you visit our website;
• When you contact us for help;
• When you provide us with any feedback;
• When we run an ad campaign for the collection of data;
• When you attend our customer conferences or webinars.

In addition, we may collect certain information automatically including

• The Internet protocol (IP) address used to connect your computer/Application to the Internet;
• Your mobile device's unique device ID;
• Login; email; password; computer and connection information such as browser type and version, operating system, and platform;
• We may further use software tools to measure and collect session information, including page response times, length of visit on our Website or Application, course and videos, page interaction information, and methods used to browse away from the page;
• Personal information received from social networking sites through which the User has registered to the Website including name, profile picture, email address or friends list, and any information made public in connection with that social media service;
• We further use an outside third-party payment gateway to bill you for the services. These companies do not retain, share, store or use personally identifiable information for any other purpose.

We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow and measure promotional effectiveness. A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, and previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually, you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

This information may further include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

In the case of online payment services for the purchase of items, we further collect some additional information, such as a billing address, a credit/debit card number, a credit/debit card expiration date and/or other payment instrument details.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

• The information obtained is used by us for our internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.
• The personal information we collect allows Paw Point to keep you posted on the latest product announcements and upcoming events, including product launches, discounts, sales, confirmations, invoices, updates, security alerts and support and administrative messages. It also helps us to improve our services, content and advertising.
• We may use your information to send important notices, such as communications and changes to our terms, conditions and policies.
• To register for an account with us to build an application.

At times “Paw Point” may make certain personal information available to strategic partners that work with “Paw Point” to provide products and services, or that help “Paw Point” market to customers, such as a credit card processing company to bill you for services or an email service provider to send out emails on our behalf. Personal information will only be shared by “Paw Point” to provide or improve our products, services and advertising, however, it will not be shared with third parties for their marketing purposes. You shall be contacted for a confirmation on any of your personal information being shared with a third party and if you wish not to share any such information with the third party, “Paw Point” shall respect such request.

Your information may be shared by “Paw Point” for the following purpose:

• With its legal counsel or upon a law enforcement agency's request or in response to a legal process;
• During Inspection and Investigations, for prevention of any illegal activities or suspected fraud;
• Violations of any of the terms of the Privacy Policy and to verify or enforce compliance with the policies governing the website and applicable laws or as otherwise required or permitted by law or as consistent with the legal requirements of India;
• To operate its systems properly; or
• To protect other Website users; or
• With third-party subcontractors solely for the purpose of or in connection with the services, who are contractually bound to protect your information from unauthorised use or transfer.

Additionally, in the event of reorganization, bankruptcy, merger, or sale of company assets, financing, or acquisition of all or a portion of our business to another company, we may transfer any and all personal information we collect to the relevant third party. You will have the opportunity to opt out of any such transfer if the new entity's planned processing of your information differs materially from that set forth in this Privacy Policy.

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Furthermore, we keep and collect your data protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we will employ reasonable security practices and procedures and current internet security methods and technologies in compliance with The Information Technology Act, 2000 and Rules made there under. However, no security measures are 100% safe on the internet.

We do not knowingly attempt to solicit or receive any information from anyone under the age of 18 years. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately. We will not differentiate between who is using the device to access the Website or Mobile application, so long as the login/access credentials match with yours.

We will retain your information for as long as your account is active unless a longer retention period is required or permitted by Indian law, your information is needed to provide you services, or as required to fulfil our legal obligations.

If you wish to delete your account or request that we no longer use your information to provide you services kindly fill out the form or contact us at support@pawpoint.world. All personal data (including but not limited to name, email, phone, address, gender, etc.), except as otherwise required by law, will be deleted within 90 days of such request.

We may amend this Privacy Policy at any time by posting a new version. Paw Point encourages you to review this policy regularly for any changes. It is your responsibility to review this Privacy Policy periodically as your continued use of this website and our services represents your agreement with the current Privacy Policy.